General Customer service

01422 397 794
Call this number if you need to update your cover or you have a query. Lines are open 8am until 8pm weekdays, and 9am until 4pm weekends.

MAKING A CLAIM

Please note! If you don’t need emergency assistance, you can report a new claim quickly online or track an existing claim here.
Make a new claim   Track an existing claim

Touring caravan claims helpline (weekdays 9am-5pm)

0161 951 6910
Please call this number to register a new claim or talk to us about an existing claim.

Touring caravan emergency assistance (24 hour)

01422 50 10 87 (within the UK)
00441422 50 10 88 (within Europe)
Please call this number for emergency recovery in the event of an accident or breakdown.

Touring caravan legal helpline (24 hour)

01206 616 007
Administered by Arc Legal Assistance Ltd.
This number is for policyholders who have opted to take out our Legal Expenses cover option. Please refer to your policy schedule.

Motorhome claims helpine (weekdays 9am-5pm, excluding bank holidays)

0161 951 6911
Please call this number to register a new claim or talk to us about an existing claim.

Motorhome emergency assistance (24 hour)

01737 334 025 (within the UK)
00 44 1737 334 025 (within Europe)
Please call this number for emergency recovery in the event of an accident or breakdown.

Windscreen claims (24 hour)

01422 501 092 (within the UK)
Please call this number to make a claim about windscreen damage only.

Motorhome legal helpline (24 hour)

01206 616 007
Administered by Arc Legal Assistance Ltd.

Our postal address

Supersure, New Road, Halifax, HX1 2JZ

Our email address

info@supersureinsurance.co.uk

Our Christmas and New Years open hours