Claims helpline (revised opening hours below) 0161 951 6911 Please call this number to register a new claim or talk to us about an existing claim.
Due to the ongoing Coronavirus pandemic, claims handlers are now working from home with revised opening hours of 9am-5pm weekdays and 9am-4pm Saturdays. These hours may be subject to change.
Emergency assistance (24 hour) 01737 334 025 (within the UK) 00 44 1737 334 025 (within Europe) Please call this number for emergency recovery in the event of an accident or breakdown.
Windscreen claims (24 hour) 01422 501 092 (within the UK) Please call this number to register a new claim or talk to us about an existing claim.
Motorhome Legal helpline (24 hour) 01206 616 007 Administered by Arc Legal Assistance Ltd. This number is for policyholders who have opted to take out our Legal Expenses cover option. Please refer to your policy schedule.
Top tips when making a claim:
Protect your motorhome and belongings from further damage
If possible, take photos of any damage
Don’t throw away damaged items or carry out non-emergency repairs
If you’ve been the victim of crime, inform the police and ask for a crime reference number